We want you to have the best experience possible. On this page there is some information that will allow you to make the most of our services. We are more than happy to answer any questions you may have about our practice or the services available.
Please note that our surgery has a non-smoking policy. Non-smoking signs are located at the entry of the building and in the waiting room. We thank you for your cooperation.
Whenever possible, appointments are available for booking on the day, however they may not be with your usual doctor. Another doctor in the practice will be able to assist you. If it is an emergency please inform the receptionist. As a member of the community you may be surprised to learn that general practice accreditation is a voluntary process – which means not all practices undergo an independent on-site assessment on a regular basis. Achievement of AGPAL accreditation reassures you that our doctors and practice team are committed to providing you with high quality health care in a safe environment. Next time you visit our practice be sure to look out for the AGPAL Accredited General Practice Symbol (below) or our accreditation certificate. Our practice team is proud of this achievement and as part of this process we continuously strive to make quality improvements to better your patient experience. Australian General Practice Accreditation Limited (AGPAL) is a not-for-profit independent provider of general practice accreditation in Australia. To learn more about the benefits of accreditation to you, your family and the Australian community click here or visit www.agpal.com.au.
You may speak to the receptionist on duty to get a full list of our consultation fees and home visit fees for additional services available. If you are referred to another doctor or specialist, the doctor or receptionist will inform you regarding their fee structure.